FAQs

We often find that customers have questions before they have actually seen the product.
When will I receive my Wish Lantern?
Once your order has been processed, you can expect to receive your Wish Lanterns by the next working day.
Will the Wish Lanterns harm the environment?
No, not at all. Wish Lanterns are made with 100% biodegradable materials. Once the Wish Lantern wick has burned out the lantern will float back down to the ground.
Are they safe to use?
Yes, Wish Lanterns are completely safe. But they do involve the use of a naked flame so please ensure you familiarise yourself with the safety instructions prior to using them.
How do I light them?
It’s best to use two people for this, one to hold out the edges of the lantern and one to light the small cardboard square in the centre of the lantern. It works best if you light each corner of the cardboard wick while the lantern is upright. You can watch a demonstration of the Wish Lantern being lit in the Image Gallery section of our website.
What are the best conditions to use them in?
Wish Lanterns can be used in a variety of different environments; however the conditions they perform best in are still weather, clear skies and large open spaces.
They can be used in the rain if it’s only light or drizzling but it is advised not to use them in heavy downpours.
Can my children use them?
It is strongly advised that children are not left unsupervised with Wish Lanterns as flames and matches/lighters are involved. Children should not attempt to light the lanterns or launch a lantern by themselves under any circumstances.
Are Wish Lanterns known by any other names?
Wish Lanterns are also known as khoom fay, sky lanterns, glo lanterns, sky candle, chinese lanterns or thai lanterns in different parts of the world.

Being unique and innovative by nature, many people rightly have a few questions to ask before purchasing wish lanterns, especially if they have never had the privilege to see them in action

When will I receive my Wish Lantern?

Please see our delivery and returns page for full details

Can I arrange for a weekend delivery?

If delivery to a work address on a week day is not convenient, we can arrange for a Saturday delivery, at an extra cost of £10. Please call in on 0845 500 1215 for a quote and to place your order.

Do you deliver outside of the UK?

Yes, but only within the EU. Please contact us prior to ordering to get a quote on delivery cost and time and to place your order, either my card over the phone, or by completing a Google invoice that we can send via email.

The same applies for offshore UK isles, Northern Ireland, and some remote highland areas. If you are unsure if you fit into this category please contact us before placing your order. Please see our delivery and returns page for full details.

Will the Wish Lanterns harm the environment?

The Wish Lanterns we currently have contain a very thin piece of meta wire on which the fuel cell is attached, which does eventually rust away in the rain after the lanterns have landed. The rest of the lanterns are made from completely biodegradable rice paper and bamboo. We are have 100 percent biodegradable eco-lanterns in manufacture and on their way to us presently, and will have these available within 3-4 weeks.

Are they safe to use?

Yes, Wish Lanterns are completely safe – as long as the safety instructions enclosed are observed. They do involve the use of a naked flame so please ensure you familiarise yourself with the safety instructions prior to using them, and only use them in open spaces.

How do I light them?

It’s best to use two people for this, one to hold out the edges of the lantern and one to light the small cardboard square in the centre of the lantern. It works best if you light each corner of the cardboard wick while the lantern is upright. Please see our launching instructions page for detailed instructions.

What are the best conditions to use them in?

Wish Lanterns can be used in a variety of different environments; however we recommend against using them in windy conditions. If it is still enough to light the lanterns easily you will be able to use them, but be aware that any wind will cause their flight path to sweep diagonally and light them well clear of any trees or buildings.

They can be used in the rain if it’s only light or drizzling but it is advised not to use them in heavy downpours.

Can my children use them?

It is strongly advised that children are not left unsupervised with Wish Lanterns as flames and matches/lighters are involved. Children should not attempt to light the lanterns or launch a lantern by themselves under any circumstances.

If you want to light a lantern with a child, they can hold the top of the lantern whilst an adult lights the fuel cell as long as great care is taken over this.

Are Wish Lanterns known by any other names?

Wish Lanterns are also known as khoom fay, sky lanterns, glow lanterns, sky candle, Chinese lanterns, flying lanterns, UFO balloons, party lanterns or Thai lanterns in different parts of the world.

Can I use the lanterns at my wedding venue/ other hired space?

That varies from venue to venue, so please do ensure you contact them beforehand to let them know you plan to launch wish lanterns on site.

I’m going to be using Wish Lanterns in a coastal area, do I need to alert the coastguard?

Yes. Please do contact the local coastguard and let them know the time and place that you intend to launch the Wish Lanterns. This is necessary to ensure the lanterns are not mistaken for rescue flares in the sky.

I want to order a number of lanterns different to the packs that you offer/ can I order a specific number of lanterns in the colours I want?

Yes and yes, we are always wiling, and usually able to accomodate a custom order of lanters. Please do contact us for a quote before ordering however. Our coloured lanterns are available in purple, yellow, orange, red, blue, pink and green.

Can I take the lanterns on a commercial aeroplane flight?

Yes, you can take lanterns onboard an aeroplane as long as they are stored within your hold luggage.